Returns & Exchanges
At Miansai, we want you to be completely satisfied with your purchase. We offer returns and exchanges on all domestic orders within 30 days of the delivery date, provided the items are in their original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent to your email address or available for immediate download.
Pack Your Items
Securely place the jewelry in its original packaging and attach the prepaid label to the outside of your shipping box.
Drop Off and Wait
Hand your package to the designated carrier; once received at our warehouse, please allow 5-7 business days for your refund or exchange to be processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing